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凯悦酒店启用算法休息“吸烟探测器” -- Hyatt Hotels are using algorithmic Rest “smoking detectors”

文章摘要

Zach Griff在X平台上声称自己被一家Hyatt酒店诈骗,并指出这可能涉及更大的问题。他的帖子引发了广泛关注,浏览量超过27万,并有103条回复。

文章总结

文章标题为《Zach Griff在X平台上揭露被凯悦酒店诈骗的经历》,主要内容如下:

  1. 事件背景:Zach Griff在X平台上发帖称,他最近被一家凯悦酒店(@Hyatt)诈骗,并且他所揭露的问题可能涉及更大的系统性隐患。Image 1: 🧵 (1/13)

  2. 帖子热度:该帖子发布于2025年7月17日晚上9:29,迅速引发了广泛关注,浏览量达到271.9K,并有103条回复。

  3. 平台提示:X平台鼓励用户登录或注册以获取个性化时间线,并提醒用户在注册时需同意《服务条款》和《隐私政策》。

  4. 法律信息:文章末尾提供了X平台的相关法律信息,包括《服务条款》、《隐私政策》、《Cookie政策》、《无障碍声明》和《广告信息》等。

总结:Zach Griff通过X平台公开了他被凯悦酒店诈骗的经历,并暗示这一问题可能涉及更广泛的行业问题。该帖子引发了大量关注和讨论,同时X平台也借此机会推广其注册和个性化服务。

评论总结

评论主要围绕Rest传感器在酒店中的应用及其潜在问题展开,观点分为支持和质疑两派。

支持观点: 1. 增加收入:Rest传感器帮助酒店通过检测吸烟行为增加收入,并改善客户体验。 - "Rest’s in-room smoking detection service has helped us capture a lucrative ancillary revenue stream while also improving our guest experience." (评论6) - "Hotels equipped with Rest have seen an 84x increase in smoking fine collection." (评论17)

  1. 技术解释:传感器通过检测空气中的颗粒物和CO2等指标来识别吸烟行为,技术上并非神秘。
    • "It contains an air particulates detector and a CO2 detector, plus humidity, temperature, and noise and light sensors." (评论7)

质疑观点: 1. 误报问题:传感器可能产生误报,导致酒店收到大量投诉和负面评价。 - "Hotels where these sensors are installed rack up complaints and negative reviews, after Rest sensors register false positives." (评论3) - "Apparently there are way more people smoking than we thought there are or the sensor just generates a lot of false positives." (评论17)

  1. 欺诈嫌疑:酒店可能利用传感器自动收取清洁费,但实际上并未进行清洁,涉嫌欺诈。

    • "They charged the customer $500, like they’ll need to tear up the room and bring in a large team to clean everything. But they never bothered with that because they know it’s a scam." (评论6)
    • "This seems like outright fraud - how can they charge a cleaning fee and then perform no cleaning?" (评论10)
  2. 消费者权益:消费者应通过集体行动和法律手段对抗此类不公平行为。

    • "Only in numbers do consumers wield any power. Make bullshit like this visible. And vote with your dollars." (评论15)
    • "I’d refuse to pay the charge on check out. If they charged my card anyways I would demand a refund and inform the consumer protection agency." (评论13)

总结:Rest传感器在帮助酒店增加收入方面有一定效果,但其误报问题和潜在的欺诈行为引发了广泛质疑。消费者应通过集体行动和法律手段维护自身权益。